Customer Billing & Payment Terms
Customer Billing & Payment Terms
Last updated: July 29, 2026
The details below explain what customers can expect from our store.
Electric Avenue operates jexio.shop and is the merchant identified in these payment terms.
Currency and methods
Orders are presented in USD unless the storefront or checkout clearly displays another currency. We accept the payment methods displayed at checkout.
Authorization
Submitting an order authorizes the selected payment provider to process the amount shown at checkout. An order may be reviewed or declined when authorization fails, information is incomplete, or fraud screening requires verification.
Charges and refunds
The checkout page shows the product total, shipping, discounts, and applicable taxes before confirmation. Approved refunds are returned to the original payment method according to the Return and Refund Policy and normally require 4-6 business days for store processing.
Payment security
Payment data is transmitted through the payment and commerce services used at checkout. Customers should not email full card or account credentials to us.
Assistance
For a payment question, contact Electric Avenue at kimbui.light14w0@gmail.com or 660-373-0145 and include the order number without sending sensitive payment credentials.